Insights

Here at our Insights hub, stay up to date with the latest emerging tools, technologies, trends and ideas shaping the world of IT.

Preparing for the future of work

"The future of work consists of learning a living" Marshal McLuhan, Canadian Scholar The last two de...
Read more >

Preparing for the future of work
Read more >
Why customer experience is the life-blood of businesses today

Customer experience is the only true differentiator in the consumer-led era. As consumers have so mu...
Read more >

Why customer experience is the life-blood of businesses today
Read more >
To avoid the pitfalls of digital transformation, think INSIDE the box.

Today’s digital-first world demands that we rethink the way we work to remain competitive. Data and ...
Read more >

To avoid the pitfalls of digital transformation, think INSIDE the box.
Read more >
How to do more with less; IT budgets are plummeting but expectations are higher than ever

"So this year, IT is going to have the largest allocation of our budget going forward," said no seni...
Read more >

How to do more with less; IT budgets are plummeting but expectations are higher than ever
Read more >
Delivering IT for the Millennial and Gen Z workforce - 7-year ITch

Millennials are a demographic that the media mostly leaves alone…
Read more >

Delivering IT for the Millennial and Gen Z workforce - 7-year ITch
Read more >
Why IT managers don't get invited to parties - a social survival guide.

It's Wednesday lunchtime. The HR team are at the end of the canteen table discussing Janet's birthda...
Read more >

Why IT managers don't get invited to parties - a social survival guide.
Read more >
The IT user is now our customer, but is the customer always right?

"The customer is always right" is a slogan that has echoed through workplaces and the media for deca...
Read more >

The IT user is now our customer, but is the customer always right?
Read more >
Box - Key considerations when choosing a cloud content-management provider, according to an analysis of the UK workforce

Cloud management systems can improve employee productivity, increase efficiencies and can generally ...
Read more >

Box - Key considerations when choosing a cloud content-management provider, according to an analysis of the UK workforce
Read more >
The fax machine – it was acceptable in the 80s

One year to phase out fax machines in the NHS? Quite possibly the simplest of migrations ever, surel...
Read more >

The fax machine – it was acceptable in the 80s
Read more >

Preparing for the future of work

Why customer experience is the life-blood of businesses today

To avoid the pitfalls of digital transformation, think INSIDE the box.

How to do more with less; IT budgets are plummeting but expectations are higher than ever

Delivering IT for the Millennial and Gen Z workforce - 7-year ITch

Why IT managers don't get invited to parties - a social survival guide.

The IT user is now our customer, but is the customer always right?

Box - Key considerations when choosing a cloud content-management provider, according to an analysis of the UK workforce

The fax machine – it was acceptable in the 80s